Provider resources
Access resources, like clinical guidelines, program information, and provider portals, from companies formerly known as AIM Specialty Health and myNEXUS.
Specialty Care
Offered through Carelon Medical Benefits Management
Carelon Medical Benefits Management offers clinical review (prior authorization) services that used to be under AIM Specialty Health. It covers these specialty clinical areas:
- Cardiology
- Genetic testing
- Medical oncology
- Musculoskeletal
- Radiation oncology
- Radiology
- Rehabilitation
- Sleep medicine
- Surgical procedures
Visit Provider Connections to learn more about our name change and access FAQs.
Visit our sign-in page to access our provider portal, clinical guidelines and pathways.
For questions about a request or the provider portal:
Call 1-800-252-2021 or contact our support team
Business hours: 8:00 am – 5:00 pm CST
Post-Acute Care
Home Health, DMEPOS, PAC-IM, SDoH and Wound Care services
Carelon offers services for clinical review (prior authorization) of post-acute care in the home or in skilled nursing facilities, long term acute care facilities, and inpatient rehabilitation facilities.
Visit our provider website to learn more about our name change and access FAQs.
Visit our sign-in page to access our provider portal, program materials, provider finder and more.
For questions about a request or portal support:
Call 1-844-411-9622 or contact our support team
For questions about the provider network:
Call 1-833-585-6262 or email our network team
