Subrogation solution

 

Meridian Resource Company is now Carelon Subrogation.
To complete a questionnaire or refer a case, please use our forms below.
To view your subrogation reports, please use the Sign in button below.

Access your subrogation reports

Maximize health claim recoveries with a seamless experience

Subrogation makes a critical difference to your health plan’s bottom line. Our expert staff and proven solutions identify and recover claims that are not your plan’s responsibility, efficiently and effectively. Our approach reduces or even eliminates impact to your members and providers.

Lines of business

•  Commercial
•  Medicare
•  Workers' compensation
•  Medicaid
•  Federal employee

curved lines graphic

Picture the potential of our subrogation solution

We partner with you to design a turnkey subrogation program that helps meet your unique needs. Our structured, scalable implementation process can mean a quicker activation time and a lighter lift for your internal resources. With our subrogation solution, your health plan can accelerate claim recoveries, improve overall experience for members and providers, and recover valuable claim dollars.

Expand your expertise

Our seasoned experts act as your in-house subrogation team, working closely with you every step of the way.

 

See your progress

Our robust reporting suite enables you to track your program’s results throughout our engagement.

 

Enhance the member and provider experience

Your engagement strategy is fully customizable for an enhanced member and provider experience.

 

Inside our subrogation solution

Help protect your plan’s bottom line. Look to our subrogation services to help you recover lost claims dollars.

Highly secure data platform
Network of public and proprietary databases
End-to-end subrogation expertise
Online workflow collaboration tool
Nonresponder program
Highly secure data platform
Network of public and proprietary databases
End-to-end subrogation expertise
Online workflow collaboration tool
Nonresponder program

How our solution works

Identification 
Using predictive analytics, we leverage public and proprietary databases to identify potential recovery opportunities. Our approach limits or even eliminates the need for member questionnaires.

Investigation and notice
Our highly trained investigators gather relevant case information to determine liability and engage the responsible party for reimbursement.

Case management
Specialized analysts monitor ongoing cases and ensure your recovery rights are protected at the time of settlement. For a cohesive and streamlined experience, all of our case management data is stored on one dedicated platform.

Recovery
We negotiate the settlement and obtain reimbursement from all available sources of recovery. 


Subrogation questionnaire and case referral tools

Use the links below to submit a questionnaire or get answers to your questions about one you received in the mail.
You can also refer a case to us where a third party may be liable.

Questionnaire

Have you received a questionnaire through the mail?

Submit your information online – a quick, secure option. Start your form here and see additional submission options.

Start your form here

 

Questions?

Have questions about your form or our subrogation process?

Access our FAQs

 

Case referral

Would you like to refer a new case to us?

Submit your information online and see additional options here.

Refer a case

 

Ask us about our subrogation solution

Health plan leaders, contact us to learn more about the possibilities and impact of our subrogation solution.

Are you a health plan member?

If you are a health plan member and have a question about your benefits or coverage, please call the number on the back of your ID card.​

Subrogation support​

For questions about an existing subrogation case:​
Call 1-800-645-9785​
Business hours: 7:30 am – 6 pm CST​

Federal HIPAA regulations prohibit us from releasing PHI (protected health information) by email.