Your providers submit requests to us online or over the phone.
Our automated platform reviews the requests in real time.
Requests that meet clinical criteria are immediately approved. Clinical reviewers, including genetics experts and physicians, are available to consult with your providers about any requests that don’t meet our clinical guidelines and/or health plan medical policy. You also can opt to make genetic counseling available to your members when clinically indicated.
Request data is shared with your system(s) for claims, care management, and/or reporting purposes.